OpenMates Docs Open Chat

Export Your Data

Export Your Data <!-- remotion-video: slug: export-account status: planned purpose: Show opening Settings > Account > Export My Data, reviewing selected expo...

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Export Your Data

Download all your personal data in a single ZIP file. This fulfils your right to data portability under privacy regulations.

Summary

  • Use export when you want a portable copy of your OpenMates data.
  • Open Settings > Account > Export My Data, keep the categories you want, then start the export.
  • Your browser downloads a ZIP file with profile data, chats, usage records, payment records, settings, and supported embedded files.

What It Does

You can export everything OpenMates knows about you – chats, messages, usage history, invoices, settings, and memories – as a downloadable ZIP archive. Chat folders can also include supported embedded files, such as imported code files and images. The export is processed entirely on your device, so your data is never stored unencrypted on the server.

How to Export

  1. Go to Settings > Account > Export My Data.
  2. Verify your identity with your passkey or two-factor authentication code.
  3. Wait for the export to complete. A progress bar shows which step is running.
  4. Your browser downloads the ZIP file automatically.

What the Progress Steps Mean

Step What happens
Initialising Preparing the export
Preparing Gathering a list of all your data from the server
Syncing chats Making sure all chats are available on this device
Loading data Reading your chats and messages
Decrypting Decrypting your data on your device
Downloading invoices Fetching your invoice PDF files
Downloading files Fetching your uploaded files
Creating archive Building the ZIP file
Complete Ready to download

What Is Included

Your export ZIP contains:

Folder / File Contents
profile.yml Your account info (username, email, preferences, credit balance)
compliance_logs.yml Your consent history (privacy policy, terms of service)
chats/ One folder per chat, each with a structured file, a readable markdown version, and any supported embedded files saved inside that chat folder
usage/usage_history.yml All your usage records (credits, models, tokens)
payments/invoices.yml Invoice history
payments/invoice_pdfs/ PDF copies of every invoice
settings/app_settings.yml Your app-specific settings
settings/memories.yml Your saved memories across apps
metadata.yml Export statistics and file checksums
README.md Description of the archive format

What Is Not Included

For security reasons, the following are excluded:

  • Encryption keys (master key, chat keys, device keys)
  • Actual values of any secret credentials
  • Password hashes
  • Internal system identifiers

Tips

  • The export runs entirely in your browser. Large accounts with many chats may take a few minutes.
  • You can export as often as you like, free of charge.
  • If some chats fail to decrypt during export, they are skipped and a note is included. The rest of your data still exports normally.
  • Re-authentication is required each time to protect against unauthorised access.